Job Description

Training Specialist

Department: Human Resources

Reports To: Chief of Staff

Employment Type: Full-Time

Position Summary

The Training Specialist is responsible for developing, coordinating, delivering, and evaluating training programs for employees working in an vehicle armored manufacturing environment. This position supports production, quality, safety, maintenance, and administrative teams by ensuring employees receive the knowledge and hands-on instruction necessary to perform their jobs safely, efficiently, and in accordance with company standards.

The Training Specialist will work closely with supervisors, department leaders, Quality, EHS/Safety, and Human Resources to identify training needs, maintain training records, support employee qualification programs, and continuously improve the organization's training processes.

Key Responsibilities

• Develop and deliver new-hire orientation, onboarding, job-specific, safety, quality, and refresher training.
• Coordinate training programs for production employees, including assembly, fabrication, welding, machining, finishing, inspection, and related manufacturing operations.
• Partner with department supervisors and subject-matter experts to develop standardized work instructions and training materials.
• Conduct hands-on and classroom training while ensuring employees understand applicable procedures before performing assigned work independently.
• Support employee qualification and certification programs for manufacturing processes and equipment.
• Maintain accurate training records, competency assessments, certifications, and employee qualification matrices.
• Monitor employee training requirements and coordinate recurring or refresher training.
• Evaluate training effectiveness through assessments, observations, skills demonstrations, and supervisor feedback.
• Identify training gaps and recommend corrective or improvement actions.
• Assist with developing training materials, presentations, job aids, videos, checklists, and standard operating procedure (SOP) materials.
• Ensure training content aligns with company policies, applicable safety requirements, quality standards, and documented manufacturing processes.
• Support safety training related to PPE, hazardous materials, equipment operation, ergonomics, emergency procedures, and other plant-specific requirements.
• Assist supervisors with retraining employees following quality issues, process changes, incidents, or identified performance gaps.
• Coordinate training associated with new equipment, manufacturing processes, engineering changes, and production launches.
• Participate in audits and provide required training documentation and records.
• Work with Human Resources to support employee development, cross-training, and career progression initiatives.
• Maintain confidentiality of employee and company information.
• Perform other duties as assigned.

Required Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in training, education, manufacturing, human resources, organizational development, or a related field preferred.
• 2+ years of experience in manufacturing training, employee development, production supervision, quality, safety, or a related environment.
• Experience delivering both classroom and hands-on training.
• Strong communication, presentation, and interpersonal skills.
• Ability to work effectively with employees at all levels of an organization.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint.
• Ability to understand technical documentation, work instructions, SOPs, and manufacturing processes.
• Ability to maintain accurate records and manage multiple training requirements simultaneously.

Preferred Qualifications

• Manufacturing, automotive, aerospace, defense, metal fabrication, or heavy-equipment experience.
• Experience training employees in a high-volume or highly regulated manufacturing environment.
• Experience with Learning Management Systems (LMS).
• Experience developing skills matrices, qualification programs, or competency assessments.
• Experience with Lean Manufacturing, 5S, continuous improvement, or other operational excellence programs.
• OSHA or other recognized workplace safety training experience.
• Experience working with welding, fabrication, machining, assembly, inspection, or related manufacturing processes.
• Train-the-Trainer certification or similar instructional certification.

Knowledge, Skills & Abilities

• Ability to explain technical information clearly to employees with varying levels of experience.
• Ability to demonstrate patience, professionalism, and adaptability when working with trainees.
• Strong problem-solving and coaching abilities.
• Ability to recognize when an employee requires additional instruction or evaluation.
• Ability to create engaging and practical training experiences.
• Strong attention to safety, quality, and procedural compliance.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Ability to work in a manufacturing environment and spend extended periods standing, walking, or observing production activities.

Work Environment

This position works primarily in an armored manufacturing plant and will regularly interact with production areas, offices, training spaces, and other plant operations. The role may involve exposure to typical manufacturing conditions, including noise, machinery, welding and fabrication operations, moving equipment, dust, and other industrial hazards. Appropriate personal protective equipment (PPE) and site safety requirements must be followed at all times.

Success in This Role

Success in this position is demonstrated by:

• Employees completing required training and demonstrating job competency.
• Accurate and up-to-date training and qualification records.
• Consistent adherence to documented work processes and safety requirements.
• Effective onboarding and cross-training of production employees.
• Reduced training-related quality and safety issues.
• Positive feedback from employees, supervisors, and department leaders.
• Continuous improvement of the plant's training and qualification systems.

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